TERMS OF USE

1 Introduction

This document lays out the conditions governing the use of this website and the purchase of products in the same (hereinafter the ‘Conditions’). Please ensure you have read and understoof our Terms of Use, our Privacy Policy, and Cookie Policy.

Please read the conditions carefully before using this website. By using this site or placing an order through this site, you agree to be bound by these Conditions; therefore if you do not agree with all the Conditions, you should cease use of this site.

We have a right to adjust or amend these Conditions may be at any time. It is your responsibility to read them regularly, because the conditions in force at the time of usage of the site or execution of the Agreement (as defined below) will be the conditions applicable to you.

2. Intellectual Property

All content included on the Website, unless uploaded by Users, is the property of Zosa World Limited, our affiliates, or relevant third parties. Content includes all text, graphics, images, audio, video, software, and data compilations. You may retrieve and view content for personal, non-commercial use only. You must not otherwise reproduce, modify, copy, or distribute any content, particularly our curated data and references, without the written permission of Zosa World Limited.

3. Use of our Website

You are responsible for making the necessary arrangements to access our Website. In particular you are responsible for ensuring your computer and/or portable device is compatible with our Website. You are responsible for ensuring all persons accessing the Website via your internet connection are aware of these Terms of Use. You agree to:

• Use this website only to make inquiries
• Use this website to place legally valid orders
• Not indulge in any false or fraudulent activity
• Provide us with your correct contact information and that we may use that information to contact you

4. Service-Specific Terms (The Zosa Ecosystem)

We maintain distinct processes for The Curator’s Club. 

The Curator’s Club is our monthly mail subscription club that requires a monthly subscription to join. The Curator’s Club maintains tactile integrity by sending out monthly editions using traditional stamps, it does not include digital tracking. The sign up cycle for The Curator’s Club closes on the 23rd of each month for the following month’s edition. Memberships may be gifted by providing recipient details to atelier@zosa.world

5. Prohibited Use

You may not use the Website for any of the following purposes:

a. in any way which causes, or may cause, damage to the Website or interferes with any other person's use or enjoyment of the Website;

b. in any way which is harmful, unlawful, illegal, abusive, harassing, threatening or otherwise objectionable or in breach of any applicable law, regulation, governmental order;

c. making, transmitting or storing electronic copies of Content protected by copyright without the permission of the owner.

d. to extract content or data or products from our Website for your own commercial use

6. Registration

You must ensure that the details provided by you on registration or at any time are correct and complete. You must inform us immediately of any changes to the information that you provide when registering by updating your personal details to ensure we can communicate with you effectively. 

We may suspend or cancel your registration with immediate effect for any reasonable purposes or if you breach these terms and conditions.

You may cancel your registration at any time by informing us in writing to the address at the end of these terms and conditions. Cancellation or suspension of your registration does not affect any statutory rights.

7. Links to Other Websites

This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of ZOSA WORLD LIMITED or that of our affiliates. We assume no responsibility for the content of such Websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.

8. Our Liability to You

You, as a consumer have, certain legal rights when using our Website. These are known as ‘statutory rights’ as they are derived from Consumer Rights Act 2015. Nothing in these Terms of Use influence these rights. We do not exclude liability for the following:

a. death

b. fraud

c. personal injury

d. any matter that is illegal for us to limit or exclude our liability

Nothing in our Terms of Use affects our liability to you in respect of products or services that you purchase from us. 

9. Your Liability to Us

Any use of our Website outside of these Terms of Use is an infringement of our Rights. We reserve all rights and remedies available of such infringement.

10. Shipping & Delivery

We ship worldwide via UPS (international) and Royal Mail (UK). Please note the delivery times stated on our Website are estimates.

Items are shipped to the address you provide for us, it is your responsibility to make sure you have shared the right address these cannot be modified, ZOSA WORLD LIMITED cannot be held liable for lost orders related to an incorrect address or incomplete information entered on an order.

Once the order has been processed and sent to the courier, an e-mail will be sent to the client notifying him/her of the orders dispatch. The order will be sent to the delivery address that the client has provided. Once an order has been dispatched for shipping, ZOSA WORLD LIMITED is no longer held liable for the package, the package is liable to the courier delivering it to the customer.

The client will be able to track the progress of their order. The liability of the items of ZOSA WORLD LIMITED will be transferred to the client once the order has been delivered.

11. Returns & Exchange Policy

Returns or exchanges are not permitted for The Curator’s Club pieces.

In the instance that a piece arrives faulty or damaged, the customer is responsible for alerting the customer services team via atelier@zosa.world. Customers have a 24 hour window from the date of delivery to alert us that the piece is damaged or faulty. If this term is met, this issue may be resolved with you receiving a free delivery of another version of the same piece. Once a customer has reached out to our customer services team, at atelier@zosa.world, providing evidence demonstrating the extent of the damage, and the team will be willing and able to help you resolve this matter.

12. Privacy Policy and Cookies Policy

Use of the Website is also governed by our Privacy Policy and Cookies Policy, which are incorporated into these terms and conditions by this reference. To view the Privacy Policy and Cookies Policy, please click on the following: www.zosa.world/privacypolicy

13. Events beyond our control

We will not be liable for failure or delay in performance of our obligations under an Agreement that is caused by events outside our reasonable control. These events include any act, event, failure, omission, or accident beyond our reasonable control, such as the following:

• Strikes or industrial actions
• Riots
• Invasions, terrorist attack or threat
• War, the threat of war, or the preparation for war
• The inability to use trains, ships, aircrafts or any other means of transportation
• Natural disasters - floods, earthquakes
• Fire, explosion, storm, epidemics
• Government or public authority changes to acts, decrees, legislation or restrictions

14. Availability of the Website and Disclaimers

Any online facilities, tools, services or information that ZOSA WORLD LIMITED makes available through the Website (the Service) is provided "as is" and on an "as available" basis. We give no warranty that the Service will be free of defects and/or faults. To the maximum extent permitted by the law, we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality. ZOSA WORLD LIMITED is under no obligation to update information on the Website.

Whilst ZOSA WORLD LIMITED uses reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, we give no warranty or guaranty in that regard and all Users take responsibility for their own security, that of their personal details and their computers.

ZOSA WORLD LIMITED accepts no liability for any disruption or non-availability of the Website. ZOSA WORLD LIMITED reserves the right to alter, suspend or discontinue any part (or the whole) of the Website including, but not limited to, any products and/or services available. These terms and conditions shall continue to apply to any modified version of the Website unless it is expressly stated otherwise.

15. General

You may not transfer any of your rights under these terms and conditions to any other person. We may transfer our rights under these terms and conditions where we reasonably believe your rights will not be affected. These terms and conditions may be varied by us from time to time. Such revised terms will apply to the Website from the date of publication. Users should check the terms and conditions regularly to ensure familiarity with the then current version.

These terms and conditions, together with the Privacy Policy and Cookies Policy, contain the whole agreement between the parties relating to its subject matter and supersede all prior discussions, arrangements or agreements that might have taken place in relation to the terms and conditions. The Contracts (Rights of Third Parties) Act 1999 shall not apply to these terms and conditions and no third party will have any right to enforce or rely on any provision of these terms and conditions.

If any court or competent authority finds that any provision of these terms and conditions (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of these terms and conditions will not be affected.

Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

This Agreement shall be governed by and interpreted according to the law of England and Wales and all disputes arising under the Agreement (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the English and Welsh courts.

ZOSA WORLD LIMITED Details

ZOSA WORLD LIMITED is a company incorporated in England and Wales with registered number 15163782 whose registered address is 85 Great Portland Street, First Floor, London, England, W1W 7LT and it operates the Website https://www.zosa.world.

You can contact ZOSA WORLD LIMITED by email on atelier@zosa.world